SoloWay B2C App
for expatriates

SoloWay B2C App
for expatriates

SoloWay B2C App

Your way in France, from lost to local.

Your way in France, from lost to local.

Problem

When arriving in a new country, immigrants often struggle to integrate and feel like they belong. Although there are language-learning apps such as Duolingo, they only solve a small part of the problem and are not enough to help people communicate confidently or navigate everyday life. Despite France having one of the largest immigrant populations in Europe, there is no single solution that helps newcomers with all aspects of integration.

Result

I designed a unique app that addresses the full range of immigrants’ needs and provides a complete solution to help them go from lost to local.

My role

Worked as Founder and Product Designer to prepare the prototype for an MVP.

Responsabilities:

  • Conduct market research and analyze existing solutions.

  • Define product requirements and write the product specifications.

  • Design the application's information architecture and user flows.

  • Create the first interactive prototype and conduct user testing.

  • Develop the final high-fidelity prototype ready for development.

Year

2024-2025

Duration

1 year

Tags
UX Design
UI Design
Branding
Mobile
B2C
EdTech
Marketing

Process

  1. Market research

Competitors analysis

Analyzed existing apps and online services for immigrants, including indirect competitors such as language-learning apps, to define the most valuable features for the product.

Design, technology, and sociological research

Researched design trends for inspiration, explored technical feasibility and development constraints for product features, reviewed legal requirements for voice recognition, and analyzed immigration statistics.

  1. Functionality Definition

Workshops

Analyzed existing apps and online services for immigrants, including indirect competitors such as language-learning apps, to define the most valuable features for the product.

Specifications

Five core user needs were translated into the application's key features:

  1. Personalized Dictionary
    A context-aware dictionary that learns from the user's daily environment and generates personalized flashcards to reinforce vocabulary through spaced repetition.

  2. Grammar Lessons
    Practical grammar lessons designed to help users communicate confidently in real-life situations.

  3. Interactive City Map
    A gamified map featuring hidden places and local points of interest that users can unlock by exploring the city.

  4. Community Events
    User-created events that encourage newcomers to meet people.

  5. Administrative & Legal Guide
    A practical guide covering immigration procedures, administrative tasks, and essential information for everyday life in France.

  1. Product Architecture

Map

Taskflows

User Journey

  1. Branding

Colors & Fonts

  1. First Version & User Tests

Qualitative user testing

onducted user interviews and usability testing with participants in both French and English.

Quantitative user testing

Collected quantitative feedback using a User Experience Questionnaire (UEQ), measuring key dimensions such as attractiveness, perspicuity (ease of use), efficiency, dependability (control), stimulation, and novelty.

Improvement example

The interviews revealed several insights shared by the majority of participants. One of the main issues was the navigation system, which users found inconvenient. Instead of navigating through a menu, they preferred a single home screen displaying all key features, with a persistent button allowing them to return to this page from anywhere in the app.

  1. Product

Main Page

Displays all the application's core features on a single screen, serving as the main home screen.

Flashcards

The environment recognition feature creates a personalized dictionary based on what the user hears in their daily life. The user learns through constant repetition.

Socializing

Each user can create events and join those organized by others to meet fellow foreigners and build their own social circle while living abroad.

City map

A gamified city map with suggested landmarks and famous sites that the user must visit to unlock.

Practical guide

A collection of articles on essential topics — from administrative tasks to education and apartment rentals.

Inna Gynocent

Product design · Branding · Marketing

Contact
innagynocent@gmail.com

Inna Gynocent

Product design · Branding · Marketing

Contact
innagynocent@gmail.com

Inna Gynocent

Product design · Branding · Marketing

Contact
innagynocent@gmail.com